Mgr, IT
JOB SUMMARY
Responsible for implementing corporate IT initiatives that support the strategy and goals of the corporation. Implements IT standards, policies and/or master plan for the IT function. Manages the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Implements new technological directions and manages the organization in the deployment.
MAJOR DUTIES AND RESPONSIBILITIES
Oversees a department of the IT functional area
Implements IT plan according to the IT and corporate strategy
Manages the maintenance and enhancement of hardware and software systems that support field
business applications and local area network/wide area networks (LAN/WAN) for employees
Manages IT staff to ensure uninterrupted IT network support at maximum performance
Ensures compliance with IT standards, policies and procedures
Accountable for the function's budgets
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Basic computer skills, with proficiency with Word and Excel
Knowledge of computer and/or network systems, applications, procedures and techniques
Experience leading others and providing constructive feedback
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities
Ability to learn and support new systems and applications
Ability to work with others to resolve problems, handle requests or situations
Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
Displays a sense of urgency to resolve issues quickly and efficiently
A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
Education
BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
Related Work Experience Number of Years
2 to 5 years experience in a PMO or equivalent experience working as a project manager.
1 to 3 years experience understanding SDLC processes.
2 to 3 years CA PPM Clarity 12/13/14 experience or experience with other PPM applications.
1 to 3 years experience working with complex data sets and data bases on a SQL or Oracle platform.
1 year experience managing third party contracts contractor statements of work or work orders.
2 to 5 years experience performing gap analysis, data review and data trending analysis.
1 to 3 years experience providing executive level reporting.
1 to 3 years experience using Service Now or remedy ticketing system.
WORKING CONDITIONS
Office environment
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
http:
//www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for implementing corporate IT initiatives that support the strategy and goals of the corporation. Implements IT standards, policies and/or master plan for the IT function. Manages the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Implements new technological directions and manages the organization in the deployment.
MAJOR DUTIES AND RESPONSIBILITIES
Oversees a department of the IT functional area
Implements IT plan according to the IT and corporate strategy
Manages the maintenance and enhancement of hardware and software systems that support field
business applications and local area network/wide area networks (LAN/WAN) for employees
Manages IT staff to ensure uninterrupted IT network support at maximum performance
Ensures compliance with IT standards, policies and procedures
Accountable for the function's budgets
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Basic computer skills, with proficiency with Word and Excel
Knowledge of computer and/or network systems, applications, procedures and techniques
Experience leading others and providing constructive feedback
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities
Ability to learn and support new systems and applications
Ability to work with others to resolve problems, handle requests or situations
Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
Displays a sense of urgency to resolve issues quickly and efficiently
A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
Education
BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
Related Work Experience Number of Years
2 to 5 years experience in a PMO or equivalent experience working as a project manager.
1 to 3 years experience understanding SDLC processes.
2 to 3 years CA PPM Clarity 12/13/14 experience or experience with other PPM applications.
1 to 3 years experience working with complex data sets and data bases on a SQL or Oracle platform.
1 year experience managing third party contracts contractor statements of work or work orders.
2 to 5 years experience performing gap analysis, data review and data trending analysis.
1 to 3 years experience providing executive level reporting.
1 to 3 years experience using Service Now or remedy ticketing system.
WORKING CONDITIONS
Office environment
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
http:
//www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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