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Consulting Manager

Company Name:
Lumeris
Position Overview:
Join Our Growing Team
!
Lumeris(TM) provides the information technology, guidance, and operational services necessary for hospitals and health plans to transform their organizations into high-performing accountable delivery systems.
Our revolutionary technology platform for accountable care integrates data from disparate systems across the continuum of care, provides complete visibility into the clinical and financial performance of the enterprise, and delivers applications and information to key stakeholders at the point of thought. Lumeris also provides health care consulting and professional services that help organizations establish the necessary clinical and business processes, methodologies, and operational capacity to create their own successful accountable health care delivery systems.
The depth and breadth of our solutions - combined with the company's extensive real-world experience in accountable care - make Lumeris the ideal partner for any health care organization seeking the significant benefits of a better connected, aligned, and informed accountable delivery system.
Lumeris is privately owned by Essence Group Holdings Corporation (EGHC) and backed by investors including Kleiner Perkins Caufield & Byers, Camden Partners, and Sandbox Industries.
Why Join Lumeris
?
At Lumeris you will be part of team that is focused on solving a national healthcare problem. And you will have the ability to contribute while working for a purpose. Our environment is fast-paced and change oriented and is focused on growth and employee engagement. At Lumeris we believe talent is utilized best when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents
Role and Responsibilities:
Consulting Managers have significant responsibility for project management, solution design and implementation, and generation of project results. Managers also have responsibility for mentoring consultants and senior consultants on the project team and helping them develop by providing necessary direction. As our client engagements are highly complex, this individual will also need to be a collaborative leader integrating well with other workstreams or activities that might be ongoing to achieve outcomes for our clients.
Managers utilize established procedures and consulting or change methodologies when possible, but must take a leadership role in the development of new procedures and methodologies when work situations require. Work situations range from routine to complex. The position requires the ability to analyze work flows and set priorities to insure timely completion, and manage client expectations and project budgets accordingly.
Contacts frequently contain confidential/sensitive information necessitating discretion at all times. Interactions will range from routine to complex and include presentations, one-on-one and group discussions. Negotiation skills and the ability to influence and persuade clients are important.
Managers will coach teams on achieving client satisfaction through consulting, drive upsell opportunities with existing clients, and coach the appropriate re-use of knowledge documentation.
Leads and focuses team efforts as engagement manager, including data gathering and analysis, data interpretation, process design and formulating conclusions and recommendations. Takes a hands-on role in execution and preparation of deliverables with the team.
Leads team efforts in developing solutions to difficult or complex client situations to ensure goals and objectives are met.
Collaborates with project planning and staff scheduling to insure leverage of resources.
Assists in developing work plans and coordinating daily fieldwork and project team activities.
Conducts client interviews related to data analysis, data interpretation, and process design.
Communicates effectively with all levels of client management.
Analyzes client issues and develops client recommendations for reports.
Monitors scope of client expectations surrounding delivery of generated results.
Informs engagement team leaders of the engagement status through verbal and written client status reports and achieving/exceeding budget expectations.
Responsible for quality and, in large part, delivery of final drafts of major reports.
Able to effectively discuss and resolve client performance issues.
Utilizes proprietary tracking tools to measure project progress and to measure benefits provided to clients.
Effectively directs, coaches, motivates and evaluates analysts and associates.
Experience - Qualifications - and Education:
BS/BA degree in business, industrial engineering, nursing or a health- related field
required
. A Master's degree in Business Administration or a Master's degree in Health or Hospital Administration is desirable.
6+ years operations performance improvement experience with either a consulting firm (hospital/healthcare focus req.) and/or with a hospital/healthcare provider.
Project Management experience including creating work plans, budgets, managing budget to actual, and goal setting/benchmarks
.
Supervisory experience in a matrixed r project setting. Ability to coach and mentor staff.
Ability to actively manage and deliver on client expectations around project activities, timelines, deliverables, outcomes, etc.
Ability to provide targeted communication (written and verbal) to internal and external constituents.
Proven analytical and process redesign skills (problem solving, quantitative, workflow process, etc.).
Ability to work with a diverse group of professionals and personalities in a team environment.
Advanced knowledge of MS Office applications, including Word, PowerPoint, Excel, Access and Outlook.
Company Description:
Lumeris(TM) provides the information technology, guidance, and operational services necessary for hospitals, health plans and physicians to transform their organizations into high-performing accountable delivery systems.
Our revolutionary technology platform for accountable care integrates data from disparate systems across the continuum of care, provides complete visibility into the clinical and financial performance of the enterprise, and delivers applications and information to key stakeholders at the point of thought. Lumeris also provides health care consulting and professional services that help organizations establish the necessary clinical and business processes, methodologies, and operational capacity to create their own successful accountable health care delivery systems.
The depth and breadth of our solutions -- combined with the company's extensive real-world experience in accountable care -- make Lumeris the ideal partner for any health care organization seeking the significant benefits of a better connected, aligned, and informed accountable delivery system.
Lumeris is privately owned by Essence Group Holdings Corporation (EGHC) and backed by investors including Kleiner Perkins Caufield & Byers, Camden Partners, and Sandbox Industries.

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