2024 Summer Intern: Assoc QA Analyst - Customer Operations
The Spectrum Internship Experience Who is Spectrum? We are a Connectivity Company.
We connect our customers to superior communications and entertainment products with the highest quality service.
As a Spectrum Intern, you'll be essential to two teams - your respective department and your Intern peer group.
Our internship will provide you:
Paid, full-time work experience that offers exposure to business culture.
Opportunities to gain new skills and elevate the ones you already have in a dynamic, forward-thinking business setting.
Hands-on experience at an industry-leading telecommunications company Assigned mentor and interactions with senior executives to help you accomplish practical goals you can add to your r sum .
Begin your career journey with Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp.
Apply Today! You will spend your summer working on Learning about the Agent Operating System tool that has various tabs to assist with account handling for all customers.
Each tab on the application has specific actions/information available such as Ordering, Work Management tab, scheduling trouble calls, etc.
Your role will be to test enhancements to the Agent OS tool.
What you will bring with you You are a motivated and driven student who is currently enrolled in a full-time Bachelor's degree program and you must have a graduation date between December 2024 and June 2025.
We seek students with a 3.
0 GPA or higher majoring in Information Technology or Computer Science.
This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field.
It's a full-time, 10-week commitment from May 29, 2024, through August 2, 2024.
This internship is located in Maryland Heights, MO.
Skills and experience required for this role include:
Results-oriented and have the drive to learn new applications, process, tools and technologies.
Prior knowledge on programming like Java, Python etc.
is preferred.
Analytical skills Collaboration skills Communication skills - verbal and written Drives results through effective project and time management Proficiency in Microsoft Office:
Word, Excel, PowerPoint, Access Ability to work 100% in office Ability to travel locally to Spectrum Intern development events and activities throughout the program GGN100 2023-21191 2023 Here, employees don't just have jobs, they build careers.
That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
Recommended Skills Analytical Communication Forward Thinking Information Technology Java (Programming Language) Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
We connect our customers to superior communications and entertainment products with the highest quality service.
As a Spectrum Intern, you'll be essential to two teams - your respective department and your Intern peer group.
Our internship will provide you:
Paid, full-time work experience that offers exposure to business culture.
Opportunities to gain new skills and elevate the ones you already have in a dynamic, forward-thinking business setting.
Hands-on experience at an industry-leading telecommunications company Assigned mentor and interactions with senior executives to help you accomplish practical goals you can add to your r sum .
Begin your career journey with Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp.
Apply Today! You will spend your summer working on Learning about the Agent Operating System tool that has various tabs to assist with account handling for all customers.
Each tab on the application has specific actions/information available such as Ordering, Work Management tab, scheduling trouble calls, etc.
Your role will be to test enhancements to the Agent OS tool.
What you will bring with you You are a motivated and driven student who is currently enrolled in a full-time Bachelor's degree program and you must have a graduation date between December 2024 and June 2025.
We seek students with a 3.
0 GPA or higher majoring in Information Technology or Computer Science.
This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field.
It's a full-time, 10-week commitment from May 29, 2024, through August 2, 2024.
This internship is located in Maryland Heights, MO.
Skills and experience required for this role include:
Results-oriented and have the drive to learn new applications, process, tools and technologies.
Prior knowledge on programming like Java, Python etc.
is preferred.
Analytical skills Collaboration skills Communication skills - verbal and written Drives results through effective project and time management Proficiency in Microsoft Office:
Word, Excel, PowerPoint, Access Ability to work 100% in office Ability to travel locally to Spectrum Intern development events and activities throughout the program GGN100 2023-21191 2023 Here, employees don't just have jobs, they build careers.
That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
Recommended Skills Analytical Communication Forward Thinking Information Technology Java (Programming Language) Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
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